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Polycom SoundPoint IP 335 Phone Review

28 May 2013 41,955 views No Comment

Initial Impression
Polycom SoundPoint IP 335, two-line IP phone delivers excellent HD sound quality and wide range of business telephony underscores. Polycom 335 looks similar and contains almost same features like Polycom SoundPoint IP Phone line, but there are some distinct differences. Most momentous improvement over Polycom Soundpoint IP 331 is certainly the “HD Voice” label on phone.

Polycom SoundPoint IP 335 phone features Polycom HD Voice, which provides crystal clear voice quality for valuable telephonic conversation. For over twice the voice clarity of standard phone calls, Polycom HD Voice consolidates wideband audio. Patented Polycom Acoustic Clarity technology reduces amount of echo and background noises. Polycom’s best-in-class system design offers high-fidelity voice reproduction. It also features three-way conferencing, call hold, pick-up, and transfer, as well as some innovative features like shared call/bridged line appearance, built-in XML microbrowser and RJ-9 headset port. These utilities extend phone functionality for more advanced requirements.

Polycom SoundPoint IP 335

Phone Design
Polycom SoundPoint IP 335 is a user-friendly IP phone with its less dedicated hard keys than other expensive Polycom models. Navigation buttons make it very easy to use IP phone. Navigation buttons located in middle of phone and three black buttons below LCD screen act as soft keys for performing various functions. Most of the basic features can be accessed using phone’s soft keys. Users can access list of callers and their directory using context sensitive keys. When user receives any message, buttons get changed accordingly to message centre. Dedicated hard keys on Polycom IP 335 for speakerphone and headset allow users to set various volumes for each function. Also other two standard dedicated buttons are provided for hold and mute.

Polycom 335 has a LED indicator on top right side, which let users know about messages or calls waiting. It offers support for SIP Notify feature that shows number of new voicemail messages on phone display. Message Centre menu also provides visual indication for urgent, new and old message in voicemail box. User can access their voicemail system directly by pressing ‘Connect’ button. Call control is outstanding on Polycom 335 and implementation of soft keys has been well thought out.

Polycom SoundPoint IP 335 phone is designed to make installation, configuration, and upgrades as simple as possible. Polycom 335 supports auto provisioning, which can simplify the process of installing phones. Configuring IP phone from web interface is pretty much easier. The process is much similar to other Polycom IP phones. If a user has a PBX or router supporting option for DHCP (Dynamic Host Configuration Protocol), user can place their phone firmware files and XML based configuration files on PBX or server and phone will automatically access these files using FTP, TFTP, HTTP or HTTPS.

Features and Benefits
Voice quality is magnificent without any noticeable distortion at maximum volume level, either from speakerphone or handpiece. Speakerphone sound level is much louder for small office requirements.

Polycom SoundPoint IP 335 IP Phone Key features

  •     Up to 2 lines with up to 2 calls per line
  •     102 x 33 pixel backlit grayscale graphical LCD
  •     Dedicated RJ-9 headset port
  •     4-way navigation key cluster with center “Select” key
  •     Polycom HD Voice technology
  •     Full-duplex hands-free speakerphone
  •     Voice activity detection
  •     Shared call / bridged line appearance
  •     Local three-way conferencing
  •     Remote missed call notifications with one-touch speed dial and redial
  •     Compatibility with Microsoft Office Communicator and Windows Messenger 5.1 Clients
  •     Provisioning and call server redundancy support
  •     Transport Layer Security (TLS)
  •     Secure Real-time Transport Protocol (SRTP)

Real-time communication is the key for success in current competitive market. Attributes like LCD backlit display, RJ-9 headset port and Polycom HD Voice makes Polycom 335 an ideal, high-quality, and cost-effective IP phone for any size of business to improve their phone call productivity. Polycom’s award-winning IP telephony and conference technology make it possible for users to maximize their productivity over any network.

Source: Unified IP

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