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Cisco SPA504G IP Phone Review

22 May 2013 34,819 views No Comment

Initial Impression
With the fast growing computer network worldwide, Cisco has continuously been introducing new innovative phones in their small business segment. If you believe that with new technology your business can gain a strategic advantage, then Cisco Small Business Pro Series is for you. This series includes SPA501G, 502G, 504G, 508G, and 509G phones. The Cisco SPA500G series phones are most ideal replacement for the Linksys SPA9XX series IP phones.

Let’s take a closer look to one of the top selling phone – Cisco SPA504G. It’s a full-featured 4-line small business IP phone supporting Power over Ethernet (PoE). With HD voice support, Cisco SPA504G delivers crystal clear voice quality. SPA504G is equipped with a monochrome backlit display for ease of use, full duplex speaker phone, encryption for enhanced security, Cisco XML applications, VoiceView Express and many more.

Cisco SPA504G IP Phone

Phone Design
The SIP-based Cisco SPA504G 4-lines IP phone is designed specifically to use easily in a small business environment. The navigation pad is much compact compared to previous models and the handset is lightweight with a nice glossy sheen. On-screen LED indicators let users know about messages or calls waiting. The monochrome screen is programmed with four buttons to control displayed soft keys. The functions and features of each soft key change based on the current usage of phone. Cisco SPA504G comes equipped with colorful line display keys which change accordingly to the phone line. In addition, there are four keys that can be used for customizable functions or speed dialing. Dedicated hard keys provide help for business functions like voicemail, hold, setup and call transfer. Illuminated buttons are provided for switching easily between mute, headset or speakerphone. The overall SPA504G look is very professional and attractive.

Configuration
Configuring a Cisco SPA504G is very easy with new Cisco Web Interface. After connecting SPA504G successfully to the network and basic configuration, user should hear a dial tone when picking up the handset and a phone icon will appear on the display next to the extension number. If you want to set up separate lines, you need to change the line appearances according to the different SIP registrations. The Web UI is designed to simplify SPA504G installation and configuration.

Features & Benefits
Cisco SPA504G offers thousands of features and configurable service parameters, which make it a basic requirement of traditional business users. It also supports productivity-enhancing features like 2 switch ports that enable users to connect their phone and computer to the network using a single Ethernet cable. Advanced memory functions help the phone to maintain existing profiles and settings every time when the phone is plugged into any outlet.

Cisco SPA504G Key Features and Benefits:

  • Full-featured 4-line business-class IP phone
  • Monochrome backlit display with on-screen applications
  • 19 dedicated ‘keys’, 4 context sensitive soft keys and navigation pad
  • Easy installation and highly secure remote provisioning
  • Built-in high quality microphone and full-duplex speakerphone
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) Direct connects to Internet telephone service provider or IP PBX
  • Dual switched Ethernet ports
  • Supports up to two Cisco SPA500S Expansion Modules, which provide up to 64 additional buttons
  • Settings button for access to feature, setup, and configuration menus
  • Voicemail message waiting indicator (VMWI) light
  • A standard 90-day software warranty and 12-month hardware warranty

Overall
Cisco SPA504G IP phone is perfect for customer service and sales executives who depend on the phone to get their jobs done. It has everything a user need in a desktop IP phone. All the genuine hardware and innovative features make SPA504G a most popular and top selling IP phone.

Source: Unified IP


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